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Appointment changes
Plans can change. Retrieve your Dental Nation booking to request a different appointment time, update your visit or cancel your appointment.
Enter your booking reference and mobile number.
Choose the visit you would like to update.
Select an available date, time or appointment option that suits you.
Your change is complete only after you receive an updated confirmation from Dental Nation.
You can request a cancellation online or by contacting our team. We recommend giving Dental Nation at least 24 hours' notice whenever possible. This helps us manage clinic availability and offer the appointment to another patient.
Adding, removing or changing services may affect:
We will explain any changes before confirming your updated appointment.
You may request a change for one patient within a family booking. Some family-booking changes cannot be completed online and may require assistance from our booking team.
If you have made an advance payment, refund eligibility will depend on:
Our team will explain the applicable terms before processing the request.
Plans changed?
Retrieve your booking to view the change and cancellation options available for your appointment.
Appointment-management features depend on the booking type, clinic, treatment and system availability. Submitted changes, cancellations, upgrades and check-in information are not final until confirmed by Dental Nation.